Frequently asked questions about PDR and the Paintless Dent Repair process. If you have any other questions, contact us and we’ll assist you as soon as possible.
These answers apply to auto hail damage repairs done in our Denver and Oklahoma City shops.
Jump to: How PDR works, PDR FAQs
How does the Paintless Dent Repair (PDR) process work?
Schedule a FREE Paintless Dent Repair evaluation
Hail damage can strike unexpectedly, without consideration for your schedule or commitments. Whether you visit us or prefer we come to you, we offer a complimentary inspection and estimate with no cost or obligation on your part. Our expert paintless dent removal specialist will be on hand to address your questions about paintless dent repair and its suitability for your needs.
File your insurance claim with our guidance
Rest assured, hail dent removal won’t result in increased insurance premiums. Most standard comprehensive auto policies cover paintless dent repair. If you’re unsure about navigating your insurance claim for auto hail repair, we’re here to assist you. We can even handle the insurance company on your behalf – it’s part of our service commitment.
A replacement ride and expert care
While we work on those dents, Integrity Auto Hail Repair ensures you have a rental car at your disposal. We offer $200-$500 rental reimbursement for those who qualify.
Your vehicle pickup
Once you’ve secured a replacement vehicle, we’ll pick up your hail-damaged car at a time and place that suits you, and transport it to our facility.
In-shop auto hail repair evaluation
Our skilled technicians conduct a comprehensive examination of your vehicle, ensuring no dent or ding, regardless of size or location, escapes their attention. They employ specialized hail damage software to create a detailed evaluation, demonstrating our dedication to treating your vehicle as if it were our own, and then some.
Adjusting the claim
Following our in-shop evaluation, Integrity Auto Hail Repair coordinates with your insurance company to arrange for a claims adjuster of their choosing to review the results in person, addressing every detail. Our aim is to make certain that no aspect of your claim or your vehicle is overlooked.
The artistry of Paintless Dent Repair
While you may not witness this process, it’s our claim to fame. Our top technicians meticulously remove the dents and dings inflicted upon your vehicle by Mother Nature. This isn’t a simple hammer-and-ice-cube act – our technicians leverage decades of experience, specialized tools, and advanced techniques for the highest quality auto hail dent removal.
The return of your vehicle
We’ll deliver your freshly repaired vehicle, giving you a moment to admire the transformation. Every aspect of our work comes with a lifetime guarantee, but more than that, we thrive on having satisfied customers.
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Frequently Asked Questions about the PDR
Please click on each question below to see our recommendations. Do you have a question you can’t find the answer to here? Send us a message and one of our PDR experts will reply as soon as possible.
Remember, Integrity Auto Hail Repair has you covered!
Our toll-free number is: +1-888-775-HAIL (4245)
How does the Paintless Dent Repair & Removal work?
At Integrity Auto Hail Repair, our skilled auto paintless dent removal specialists employ a proprietary process, custom dent removal tools, specialized techniques, and decades of experience to gently remove and repair dents and dings caused by hail.
What do insurance companies think of Paintless Dent Removal?
All major insurance companies have adopted paintless dent removal or paintless dent repair as the standard and best practice for dent removal and repairing hail-damaged vehicles, regardless of the number of dents and dings.
When did Paintless Dent Removal start being utilized for Auto Hail Repair?
Paintless Dent Removal (also referred to as Paintless Dent Repair or PDR) has been around since the 1940s.
It first gained popularity in Europe as an innovative way to repair dents and dings on automobile production lines.
Then it gained popularity in the United States in the 1980s as a more effective, less expensive method for auto hail repair and removing dents and dings from hail-damaged vehicles.
Will Paintless Dent Removal decrease the value of my vehicle?
No. Paintless dent removal or PDR requires no painting and therefore will not disturb the factory paint job of your vehicle, which means that when the hail damage on your vehicle is fixed, your car still has the best finish it will ever have.
What if Integrity’s evaluation is higher than my insurance company’s evaluation?
Don’t worry! That’s normal.
Most insurance companies will initially provide a very low evaluation for your auto hail repair, as they do not do a thorough inspection of the hail damage to your vehicle and have no incentive to do so.
Your insurance company will cover 100% of the hail damage through your comprehensive auto policy, and we will negotiate the best claim on your behalf.
Auto hail damage evaluations are subjective, and insurance companies have an incentive to provide low evaluations. Integrity is experienced in resolving and negotiating hail damage evaluation directly with your insurance company to ensure your hail-damaged vehicle is repaired to its pre-loss condition with our paintless dent removal.
Can I remove hail damage or repair the dents and dings caused by hail from my vehicle myself?
We do NOT recommend that!
You might see an advertisement for a “Dent Removal Kit” or other do-it-yourself methods to remove dents from your vehicle requiring a plunger, hair dryer, or dry ice. These auto hail dent removal methods are generally ineffective and can often do more damage to your vehicle’s body and paint.
What if I am still making payments on my vehicle damaged by hail?
No problem.
If you are still making payments on your vehicle with hail damage, when an auto hail claim is filed, your insurance company handling the auto hail repair claim will make the claim check payable in one of two ways: either to you and your lienholder, or to you and your auto hail repair facility for the PDR, or paintless dent repair process.
Your lienholder will require a receipt showing that all the hail damage to your vehicle has been repaired before it will endorse your insurance check. Before you call your lienholder or send the insurance check to your lienholder, call Integrity, and we will assist you with the process to avoid any delay in your auto hail repair.
Most insurance companies will reissue the insurance check in the name of you and your hail repair body shop, which means that you do not have to go through the time and hassle of dealing with your lienholder, a preference most of our customers have during paintless dent removal around.
Can an auto hail damage claim increase my insurance rates?
No. Many Integrity Auto Hail Repair customers are initially hesitant to repair the dents and dings caused by hail damage on their vehicles because they think their insurance rates will increase.
However, your comprehensive auto policy covers the damage incurred by “Acts of God”, such as hail, wind, tornadoes, and other natural disasters, so paintless dent removal through Integrity is covered.
Do I have to worry about the dents or hail damage ever coming back?
No. Metal has a memory and once the molecular structure is realigned to its original form it will stay there, and the hail dents and dings will never return.
Additionally, Integrity’s paintless dent removal process (also referred to as paintless dent repair or PDR) is guaranteed with a comprehensive hail damage guarantee.
What are the major advantages of paintless dent removal & repair?
Your vehicle’s factory paint job, which is the best finish it will ever have, is preserved through paintless dent removal (also referred to as paintless dent repair or PDR). Unlike traditional methods, paintless dent removal does not involve sanding, filler or mismatched paint.
Your vehicle’s structural integrity and original equipment manufacturer (OEM) parts are preserved with our paintless dent repair process. Unlike traditional vehicle methods, paintless dent removal does not involve cutting out and replacing OEM parts with non-OEM parts or misalignment.
Our paintless dent removal is clean and environmentally friendly since it conserves existing parts and does not involve any spraying, chemicals, paint, adhesives or extreme temperatures. No noxious paint fumes, or volatile organic compounds, are released into the ozone during the paintless dent removal process. Additionally, the threat of paint thinners that could be washed down into the public drainage system and potentially permeate the local water supply is eliminated at our centrally-located body shop.
Paintless dent removal is faster than repair performed at a traditional body shop. Because we are highly specialized and locally owned, Integrity Hail System’s customers typically have two auto hail repair technicians working on their car at one time, and as a result, get their cars back faster than anywhere else.
Unlike conventional repair methods, our paintless dent removal in Whitewood is typically more cost effective than traditional body shop work which involves replacing and painting new parts.
Paintless Dent Repair (PDR) can also be used to prepare your car for repainting, reducing the use of body filler.
